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Customer FAQ
How do I contact Customer Support?
You can contact our Customer Support by navigating to ourContact Uspage. Simply fill out the form or you can give us a call at (484) 4608051. Our phone line is available 11am-5pm CST, Monday through Friday.
What do I do if I have an issue with my product?
First, we suggest reviewing the Warranty Information of our product offerings for reference of your product warranty. Then to redeem a replacement under warranty, please email support@kitchenstar.top the following information:
-Order Confirmation/Order ID
-Product Name/Title (in cases of multiple orders)
-Brief description of the issue(s) along with picture(s) of the damage (if applicable)
What if need to return a product?
Please visit our Returns Information page. Our Electronic products have a 2-Year Warranty and most of our other products have a Lifetime Warranty.
How do I inquire about wholesale opportunities?
Please visit our Wholesale Inquiries page for more details and fill out the contact form.
How do I sign up for Coupons and Promotions from the KitchenStar brand?
Please scroll down to the bottom left corner of this web page and sign up under “Sign up for new stories and personal offers” using your email address.
